Assigned
Status Update
No update yet.
Comments
ca...@gmail.com
Information redacted by Android Beta Feedback.
ak...@google.com
ak...@google.com Restricted
Restricted
Comment has been deleted.
ak...@google.com
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
As per the timestamp mentioned above, the issue has happened at Apr 13, 2025 6:00 PM GMT-07:00, but the logs are available from April 14,2025,04:46:45 GMT-07:00 So, the bugreport did not capture the needed logs. Please capture the bugreport immediately when the issue happens next time.
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice
Alternate method:
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
As per the timestamp mentioned above, the issue has happened at Apr 13, 2025 6:00 PM GMT-07:00, but the logs are available from April 14,2025,04:46:45 GMT-07:00 So, the bugreport did not capture the needed logs. Please capture the bugreport immediately when the issue happens next time.
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method:
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Description
What
User experience
What type of Android issue is this?
Reboot, Crash or Device Hang
What steps would let us observe this issue?
What did you expect to happen?
Factory reset
What actually happened?
Phone reboot and stuck in loop.
What was the effect of this issue on your device usage, such as lost time or work?
Extreme - device was unusable
Additional comments
Came back 5 minutes later. It was in a boot loop. I could access fastboot But recovery mode would also reboot instead of the no command screen.
I was using Google tasks intensely at the time of the crash Deleting 12000 old tasks.
When
Time and frequency
Time when bug report was triggered: Apr 13, 2025 6:00 PM GMT-07:00
How often has this happened?
Once
Where
Component
Originating component: <not visible> (1684638)
Build and device data
- Build Number: google/komodo_beta/komodo:16/BP22.250221.015/13278879:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Debugging information
Google Play services
com.google.android.gms
Version 251333035 (25.13.33 (260400-745790146))
System App (Updated)
Android System WebView
com.google.android.webview
Version 699813533 (134.0.6998.135)
System App (Updated)
Network operator: TELCEL
SIM operator: Verizon
Network operator: TELCEL
SIM operator: TELCEL
Filed by Android Beta Feedback. Version (Updated): 2.46-betterbug.external_20241023_RC01 (DOGFOOD)https://developer.android.com/preview/feedback#feedback-app .
To learn more about our feedback process, please visit