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pa...@gmail.com
deleted
vi...@gmail.com
Same issue, 2/6/2022 even after the February update.
Verizon pixel 6 pro using a macbook pro and imac both updated to v12.2 and chrome v98.0.4758.80.
Fastbootd (not fastboot) I can at least get it to download but it won't install. Pretty sure the website for this is the issue, when it checks the state your device is in, it's looking for the wrong state or something.
Now would be a great time to chime in Google support/techs.
In console I can see "compiled_en.js:1767 Fastboot command (oem udfps get-cal-url) failed: 'Unknown OEM command'" but I have no idea what this means. I'd presume the code to do the install is bad.
Verizon pixel 6 pro using a macbook pro and imac both updated to v12.2 and chrome v98.0.4758.80.
Fastbootd (not fastboot) I can at least get it to download but it won't install. Pretty sure the website for this is the issue, when it checks the state your device is in, it's looking for the wrong state or something.
Now would be a great time to chime in Google support/techs.
In console I can see "compiled_en.js:1767 Fastboot command (oem udfps get-cal-url) failed: 'Unknown OEM command'" but I have no idea what this means. I'd presume the code to do the install is bad.
ma...@google.com
Same problem here. Pixel 6 with replaced, but original display, now fingerprint sensor isn't enlisted. This error message comes up when trying to add fingerprints for screen unlock using fingerprints (German: Einstellungen->Sicherheit->Entsperrung per Fingerabdruck -> Mehr -> Mehr -> Ich stimme zu->Starten--> Error Message "Registrierung wurde nicht abgeschlossen - Fingerabrucksensor kann nicht verwendet werden...")
I tried:
1) Factory reset ->Same error message as above
2)https://pixelrepair.withgoogle.com/udfps on Chromium/Linux and Chrome/Windows
After starting the Pixel 6 in fastboot mode and connecting to the computer, at the step "Downloading", I get the error message
-> "Couldn't find the unique calibration software for this device"
I tried:
1) Factory reset ->Same error message as above
2)
After starting the Pixel 6 in fastboot mode and connecting to the computer, at the step "Downloading", I get the error message
-> "Couldn't find the unique calibration software for this device"
ma...@google.com
Seems like the tool is running
fastboot oem udfps get-cal-url
The url returned by that command is then invalid
When you try to visit the url returned, it's no longer up. My guess is that the url moved somewhere else on Google servers but fastboot reports the original url.
If anyone is able to get the .signed.cal file it's as simple as fastboot oem udfps apply-cal <path-to-file>
For those suggesting fastbootd, that doesn't reply to any oem commands. Not exactly sure how it even passes the download phase
ma...@google.com
I'm having the same problem after a screen replacement
Tried:
Factory resetting multiple times
Enrolled in Beta testing - failed
Flashed with android flashtoolhttps://flash.android.com/
Cannot get the fingerprint calibration to work!
Tried:
Factory resetting multiple times
Enrolled in Beta testing - failed
Flashed with android flashtool
Cannot get the fingerprint calibration to work!
ma...@google.com
Same problem since an authorised repair in November 2021
va...@gmail.com
Same problem Couldn't find the unique calibration software for this device Pixel 6 Pro
an...@gmail.com
Same Problem had my screen repaced yesterday and cannot get my fingerprint scanner working
mm...@gmail.com
Same issue here. I tried the factory reset via the phone's software and that did not help. I tried downloading the calibration software from 6 different computers including Win 10, Win 11, and Chromebooks. Same error message every time.
ph...@gmail.com
I've tried different USB c cables , multiple operating systems and versions such as windows 10 , windows 7 , Linux Ubuntu .
With my pixel 6 pro , I have been on the latest February 5 patch, now. Currently running beta version 3 12l
Everything I try results in the same error!
Please google explain what's going on here , we just want to get back to enjoying our phones and it's hard to do that with out biometrics.
Google please respond .
Thank you .
With my pixel 6 pro , I have been on the latest February 5 patch, now. Currently running beta version 3 12l
Everything I try results in the same error!
Please google explain what's going on here , we just want to get back to enjoying our phones and it's hard to do that with out biometrics.
Google please respond .
Thank you .
sb...@gmail.com
Same Issue.
Tried the calibration in windows 10, windows 11, ubuntu, chromium, mac and with another pixel 3AXL.
Tried uninstalling and reinstalling USB drivers, with android studio installed.
Tried resetting the device 3 times with every new patch google released.
Tried re-flashing the October image and then again after updating.
Bought the display fromhttps://www.aliexpress.com/item/1005003553710431.html?spm=a2g0o.9042311.0.0.30944c4d4zdBD4
Tried the calibration in windows 10, windows 11, ubuntu, chromium, mac and with another pixel 3AXL.
Tried uninstalling and reinstalling USB drivers, with android studio installed.
Tried resetting the device 3 times with every new patch google released.
Tried re-flashing the October image and then again after updating.
Bought the display from
vi...@gmail.com
Sorry, this issue tracker is intended for use by app developers to report issues with Jetpack libraries. This looks like a user issue with a device, and should be reported to the hardware manufacturer.
mi...@gmail.com
Hello! I'm from Russia. I broke the screen on my pixel 6 pro, the master replaced the display, the fingerprint sensor disappeared from the sewing. After some attempts, he appeared, and then disappeared again. Didn't find it again. https://pixelrepair.withgoogle.com/ does not find it, gives an error. Help with advice on how to make it work? I'm very sad.
ra...@gmail.com
Same problem, pixel 6 pro
lo...@gmail.com
I have the same problem, this is such a pain. So many accounts for airlines, insurance, finance, car rental, etc... and I now have to remember user IDs and passwords to get in. This typically means resets.
GOOGLE get this issue fixed for Pixel 6 pro. Love the 2 sims, but a broken and replace glass should NOT cause this much trouble!!!!
GOOGLE get this issue fixed for Pixel 6 pro. Love the 2 sims, but a broken and replace glass should NOT cause this much trouble!!!!
al...@gmail.com
I had my Google Pixel 6 Pro screen replaced. The repair shop couldn't get the fingerprint reader to work with the new screen, however I should be able to recalibrate the fingerprint reader by going to https://pixelrepair.withgoogle.com/carrier_selection and selecting "Install fingerprint calibration software" which redirects me to https://pixelrepair.withgoogle.com/udfps
When following the instructions and connecting my phone to either Windows 10 or Chrome OS I get an error during the "Downloading software" step stating "Couldn't find the unique calibration software for this device"
When following the instructions and connecting my phone to either Windows 10 or Chrome OS I get an error during the "Downloading software" step stating "Couldn't find the unique calibration software for this device"
ce...@gmail.com
Same issue.
sh...@gmail.com
Same issue, reported in numerous threads. Please, for the love of god, get your sh$t together Google. I love you, but we may have to break up!
da...@gmail.com
I did some debugging in the Fingerprint calibration tool using developer tools.
During the first step for the installation, the page attempts to download a file using a GET command using the following path.
https://storage.googleapis.com/hardware-mfg-data-ext-sacal/a41e001f3706fe.signed.cal
If it fails with a 404 error (file does not exist), it tries again using uppercase letters and gets the same error. This is easily visible in the network tab.
The JavaScript looks for errors during download. If it gets a 404 error it always displays the message "Couldn't find the unique calibration software for this device"
I wasn't able to figure out where a41e001f3706fe is coming from. Perhaps it's an encoded OS version number. It will never work until that file exists. I'm thinking if the OS is downgraded on the phone to an older version (perhaps the first version that was released with the Pixel 6) it might change the file it's looking for to something that does exist.
During the first step for the installation, the page attempts to download a file using a GET command using the following path.
If it fails with a 404 error (file does not exist), it tries again using uppercase letters and gets the same error. This is easily visible in the network tab.
The JavaScript looks for errors during download. If it gets a 404 error it always displays the message "Couldn't find the unique calibration software for this device"
I wasn't able to figure out where a41e001f3706fe is coming from. Perhaps it's an encoded OS version number. It will never work until that file exists. I'm thinking if the OS is downgraded on the phone to an older version (perhaps the first version that was released with the Pixel 6) it might change the file it's looking for to something that does exist.
wi...@gmail.com
deleted
bu...@gmail.com
Google ? Any updates? Please don't leave us in the dark any longer
On Fri, 11 Mar 2022, 1:52 pm , <buganizer-system@google.com> wrote:
On Fri, 11 Mar 2022, 1:52 pm , <buganizer-system@google.com> wrote:
va...@gmail.com
same this is really annoying that we can't fix the screen
dp...@gmail.com
Same here :/
an...@gmail.com
Yep - same here. Devs... let me know when you have a solution and I can beta test for you.
kf...@gmail.com
Same issue here. Have gone to a google repair center, they installed a genuine screen with fingerprint sensor attached, and when we run the google recalibration software, I get an error message saying that it "couldn't find the calibration software for this device". Phone is 8 weeks old (Pixel 6 pro) and already it's lacking the fingerprint scanner. Not cool.
ab...@gmail.com
Dear Google,
Don't miss
https://issuetracker.google.com/issues/218761008#comment20
Don't miss
vi...@gmail.com
Still the same issue happening on March update. Please for the love of god fix this issue so I can use the fingerprint scanner, Google!
Description
As of this morning, neither of those options exist. The *only* way to change ringer volume is via the Settings menu. And doing this causes the phone to ring.
At home, I want my phone to ring loud, as I often am wearing headphones. At work, I want it to be at roughly half volume, so I can hear it if I'm not looking at my phone. When I go to lunch, I want it to be loud again. When I get back to my desk, quiet. During a meeting, depending on the meeting, I might want it on vibrate, or low.
Switching between all of these various options, yesterday, was as easy as holding one of the volume buttons on the home screen. If it adjusted media volume, I could tap the drop-down arrow to see the other volume sliders, then slide the ringer volume to wherever I wanted it, silently. Now, being incognito is completely out of the window. I can pick one volume, then switch between that, and vibrate, or nothing. One of the most common, frequent, several-times-daily use cases for my phones, for something like 10 years, is now gone.
For comparison, on iOS 9, released nearly 3 years ago, ringer volume changing works exactly how I described it, for the most part. People who didn't want to control ringer volume with the volume buttons could specifically disable that in settings.
If you were gonna remove the ringer options from the volume slider that appears when you press the button, why not add an option to decide its behavior? Better yet, why not bring back the old behavior, but add an option for people who prefer to leave their ringer volume at one level (or silent/vibrate) always?