IssueTracker

If statistics are disabled on their video, you can not access them via the API. Even if you can see the view count, like count, etc on the video on the main page - you still can't get that info from the API.

I tested this with a video I have access to, but you should probably do so yourself if possible.

I tried with a video of mine after setting and then unsetting this flag on the video page (See attachment).

When I unchecked the flag, suddenly the YouTube API stopped returning view count, like count and so on.

However, that's not what the YouTube API documentation (https://developers.google.com/youtube/v3/docs/videos#status.publicStatsViewable) says:

> statistics like a video's viewcount and ratings will still be publicly visible even if this property's value is set to false.

and until this morning, setting or unsetting that flag did not have an impact on the response of the YouTube API.

We are seeing the same issue. We have been using the same api for past few years without any issue and suddenly statistics is missing now.

We also had the same problem today. It usually do not have any problems, but suddenly DATA API do not give `statistics` data.
And I can't see data in https://developers.google.com/apis-explorer/#search/youtube.videos.list/m/youtube/v3/youtube.videos.list either.

I have the same problem, also. Even through the Try this API statistics won't come.

My request:

GET https://www.googleapis.com/youtube/v3/videos
part: statistics
id: U1_hZ9m6nno

Same problem here, statistics not coming in for at least some videos.

I am also facing this problem, statistics not returned for many videos.

the same

The same problem, statistics is not returned for a half of videos

We are receiving statistics for some videos and not for some.

Yes,
the problem started today. This issue is occurred only when the video statistics are hidden by owner. But this is non-logic. We can see views, likes and discount usually via Youtube' web interface. Why we cannot access these statistics by API?

I hope this is temporarily problem and will be not too long.

Exactly, same problem on one of the sites I'm currently working on. I hope we get a fix soon, it would be bothersome to ask the client to select to show on each video, when they have so many videos, and probably won't want to set that option...

Same problem here, suddenly youtube doesn't response 'statistics' for some videos, my app is crashing all of time @@

Not sure it's related to enable or not video statistic. This video hasnt stat enable https://www.youtube.com/watch?v=l1yv--hrHGE but we can retrieve the public statistic through API...

Previously, this information was always available, now it is tied to the checkbox in the video settings. Undocumented change in API or bug?

#15 I tested with 5-6  videos, all of them had statistics disabled. I
#16 100% is bug. Previous days hadn't this issue.

This has caused a lot of issues on our side as well. If it is a bug that is going to be fixed it is fine, but if this is a change that we need to accomodate moving forward, where is this change documented?

Same issue here.

Same issue works until yesterday. Hope it's a bug and not a new restriction ...

I've found an Ukrainian video from today talking about YouTube API developer policy, I think Google now requires publicStatsViewable to be true to get any statistics ... Tell me I'm wrong please ...

Video : https://www.youtube.com/watch?v=RjAOWIXUdyI
YouTube developer policy : https://developers.google.com/youtube/terms/developer-policies#e-handling-youtube-data-and-content

#21 : based on the Youtube policy I got for publicStatsViewable :

This value indicates whether the extended video statistics on the video's watch page are publicly viewable. By default, those statistics are viewable, and statistics like a video's viewcount and ratings will still be publicly visible even if this property's value is set to false.

I think you've got this from the doc and not the developer API policy (is it the link below ?). If so Google may have updated their developer policy but not yet the doc ? Hope I'm wrong ...

Doc publicStatsViewable : https://developers.google.com/youtube/v3/docs/videos#status.publicStatsViewable

yes it's the link below, it's explicitly written that even if the publicStatsViewable is set to false viewcount and ratings will still be publicly visible
for me it's definitely a bug (hope I'm right)

Just chiming in with the same issue:

- On April 6, all &part=statistics responses contain numbers in the statistics section
- On April 7, ~25% of responses omit viewCount, likeCount, dislikeCount, favoriteCount, commentCount from the statistics section

Seeing the same issue that began on April 6th at 9:56 pm PDT.

Same issue here. From both old and new videos:
/watch?v=zwDvF0NtgdU
/watch?v=0moq_TnfYco

Didn't use to be like this.

About to go live with a new feature of "Videos on page being ordered by ViewCount on YouTube" and suddenly the API is not returning the statistics of some videos, so we can't order by popularity. It worked fone few days ago.

We have the same problem. Is publicStatsViewable property a new feature for API? I have not found any information about this problem in official documentation.

C'mon Google, +24 hours and we didn't receive any response. You're forcing us to do web scrapping (and break YouTube TOS) to get the data we need.

Have this issue but was pretty easy to work around it. I'm fine with not getting statistics information if the video owner has disabled them (that's his prerogative, in my personal opinion) - what I'm worried about is that this could be a bug that is "hiding" information that should be available on videos that have statistics sharing enabled.

The reason why I think this is, indeed, a bug, is that it breaks backwards compatibility (earlier, videos would have the 'statistics' section but hide the individual 'likeCount' and 'dislikeCount' fields) and I'm also following the YouTube API blog and I can't remember seeing a change that big (breaking everyone's codes here) announced there.

Google, please make sure if this is a bug or not (hiding information that should be public, enabled by the user or by being the default mode) and fix it if that's the case.

We have the same problem. No statistics for some videos.

The problem is still there. More than 10% of videos have this issue and things going to worst.
I believe, Google should fix this issue. There haven't any reason to stop delivering statistics. If we are able to see total views, likes or dislikes through any video page, then is normal to access these stats via API...

Third day - no comment by Google. Why? Weekend?

Same here, some video ids are not returning the statistics.viewCount (the only part of statistics I am using). Currently working on a fix for my Chrome Extension, but I would really like to know what happened.

same issue, no statistics for almost half the videos

Google, pls, just tell us something.

its very depressing to see such an issue popping up suddenly.
Request to look into this asap.

On Sun, Apr 9, 2017 at 11:08 PM, <buganizer-system@google.com> wrote:

im having the same issue

Me too. Does enabling some flags do anything?

Same issue in production since April 7th.

See in this example the statistics part missing:

$ curl "https://www.googleapis.com/youtube/v3/videos?key=KEY&id=RTvT2PcISls&part=statistics"
{
 "kind": "youtube#videoListResponse",
 "etag": "\"m2yskBQFythfE4irbTIeOgYYfBU/5qYC1WmafbfifVNrOt1RxK2B2XY\"",
 "pageInfo": {
  "totalResults": 1,
  "resultsPerPage": 1
 },
 "items": [
  {
   "kind": "youtube#video",
   "etag": "\"m2yskBQFythfE4irbTIeOgYYfBU/o1YXo9UsYHWVnKKEV-pWNAhBQso\"",
   "id": "RTvT2PcISls"
  }
 ]
}

The problem seems to be multifaceted:
1) Videos with 'publicStatsViewable: false' even though they are clearly 'true' based on viewing them on youtube.com (not cool, but doesn't break code)
2) Some 'publicStatsViewable: false' videos not at least including statistics.viewCount/likeCount, when all documentation says they should (breaks code depending on logic)
3) When none of the subfields of 'statistics' are public/present, the 'statistics' structure is missing altogether even if 'part=statistics' (breaks code/logic)

Is there no way to escalate this issue/get a response from someone?

+1, issue for us as well and breaking our app. Either fix the documentation or fix the issue - right now it's super confusing.

+1 Same problem. Funny thing is - i sat it up just a few days ago and then it just stopped working...

We're seeing the same issue and I certainly hope this is correctly identified as a bug. If today's cumulative stats are available from the site, they should be available via the API. I'd think that any option to enable public statistics viewing by the owner would only apply to the historical cumulative & daily stats that are viewed from selecting "Statistics" for the video from the "More" menu.

+1 Same problem..

+1 same problem

+1 same issue here. Statistics missing altogether as of Thursday afternoon, and we made no change to our call before that. Requested videos do have "publicStatsViewable": false, but as noted by others, documentation says statistics (and view count in particular) should still be available, and it worked fine prior to Thursday.

+1 same problem

Same.

Same.  I've had to recode some CSHTML and a model around this.

+1 same issue here

Same issue here. Shame that I only found this thread after spending a lot of time debugging my code.

I have the same problem I hope this will be resolved soon.

Thanks for the report. We are aware of this issue and working on a fix.

As of 5 minutes ago, our site is now receiving the expected json response from the youtube api.

Nevermind, it appears that our youtube curation team had become tired of waiting for a fix and changed all the video settings [publicStatsViewable] to allow the statistics to be read.

It's still broken on a few of the videos that we did not change the settings.

#55 - > the problem is still there.
Google, let us know when it's fixed.

If anybody could raise the severity. (I can't...) S2 leaves little hope that it will be fixed soon.

the same for me, I checked couple of videos and the problem is not fixed at all...
#55 are you sure it's fixed for your videos ?

pls raise severity. it is critical to so many apps

Google, please rectify this bug. It is my project which needs to run
properly. And its very urgent too.

On Apr 11, 2017 3:16 PM, <buganizer-system@google.com> wrote:

+1 same problem
Its been 4 days and issue has not been fixed. Please provide an update

I have this issue as well!!!! Please, fix!

+1 same issue here

Experiencing the same issue and losing money because of it.

+1

Still affected here.

Same issue here.

Same issue here you can try for the following video id:
v7MGUNV8MxU
(https://www.youtube.com/watch?v=v7MGUNV8MxU)

Response from youtube API:
{
 "kind": "youtube#videoListResponse",
 "etag": "\"m2yskBQFythfE4irbTIeOgYYfBU/WgHGtwPQTixBKWRRuRrzcm4WoV4\"",
 "pageInfo": {
  "totalResults": 1,
  "resultsPerPage": 1
 },
 "items": [
  {
   "kind": "youtube#video",
   "etag": "\"m2yskBQFythfE4irbTIeOgYYfBU/khr9sofSOXcxX_5KoJe7wN7c3EM\"",
   "id": "v7MGUNV8MxU",
   "snippet": {
    "publishedAt": "2017-04-10T13:00:10.000Z",
    "channelId": "UCvC4D8onUfXzvjTOM-dBfEA",
    "title": "Thor: Ragnarok Teaser Trailer [HD]",
    "description": "This November, Thor: Ragnarok. Watch the teaser trailer now! \n\n► Subscribe to Marvel: http://bit.ly/WeO3YJ\n\nFollow Marvel on Twitter: \u202ahttps://twitter.com/marvel\u202c\u202c\nLike Marvel on FaceBook: \u202ahttp://www.facebook.com/Marvel\u202c\u202c\n\nFor even more news, stay tuned to:\nTumblr: \u202ahttp://marvelentertainment.tumblr.com/\u202c\u202c\nInstagram: \u202ahttp://instagram.com/marvel\u202c\u202c\nGoogle+: \u202ahttps://plus.google.com/+marvel/\u202c\u202c\nPinterest: \u202ahttp://pinterest.com/marvelofficial/\u202c\u202c",
    "thumbnails": {
     "default": {
      "url": "https://i.ytimg.com/vi/v7MGUNV8MxU/default.jpg",
      "width": 120,
      "height": 90
     },
     "medium": {
      "url": "https://i.ytimg.com/vi/v7MGUNV8MxU/mqdefault.jpg",
      "width": 320,
      "height": 180
     },
     "high": {
      "url": "https://i.ytimg.com/vi/v7MGUNV8MxU/hqdefault.jpg",
      "width": 480,
      "height": 360
     },
     "standard": {
      "url": "https://i.ytimg.com/vi/v7MGUNV8MxU/sddefault.jpg",
      "width": 640,
      "height": 480
     },
     "maxres": {
      "url": "https://i.ytimg.com/vi/v7MGUNV8MxU/maxresdefault.jpg",
      "width": 1280,
      "height": 720
     }
    },
    "channelTitle": "Marvel Entertainment",
    "tags": [
     "marvel",
     "comics",
     "comic books",
     "nerd",
     "geek",
     "superhero",
     "super hero",
     "thor",
     "thor: raganrok",
     "teaser trailer",
     "official trailer",
     "hela",
     "hella",
     "sif",
     "chris hemsworth",
     "loki",
     "tom hiddleston"
    ],
    "categoryId": "24",
    "liveBroadcastContent": "none",
    "localized": {
     "title": "Thor: Ragnarok Teaser Trailer [HD]",
     "description": "This November, Thor: Ragnarok. Watch the teaser trailer now! \n\n► Subscribe to Marvel: http://bit.ly/WeO3YJ\n\nFollow Marvel on Twitter: \u202ahttps://twitter.com/marvel\u202c\u202c\nLike Marvel on FaceBook: \u202ahttp://www.facebook.com/Marvel\u202c\u202c\n\nFor even more news, stay tuned to:\nTumblr: \u202ahttp://marvelentertainment.tumblr.com/\u202c\u202c\nInstagram: \u202ahttp://instagram.com/marvel\u202c\u202c\nGoogle+: \u202ahttps://plus.google.com/+marvel/\u202c\u202c\nPinterest: \u202ahttp://pinterest.com/marvelofficial/\u202c\u202c"
    },
    "defaultAudioLanguage": "en"
   }
  }
 ]
}

Also experiencing this since April 6th between 21:00UTC & 22:00UTC.

Testing here on 3 to 2000 videos via javascript ajax, we consistently get a snippet and contentDetails object for every video, but the statistics object is on anywhere from 10% to 80% of the videos (never 100%).

As of 20 minutes ago, it looks like things are back to normal.

Looking at our metrics, the problem appears to have resolved but then about 30 minutes later most of our queries are getting denied with a quota error.  If I check the Google API dashboard we are way under our daily threshold.  Anybody else with the same issue?

Also saw the quota error from ~4:20pm to 5:30pm today

Can some Google engineer confirm if this issue is finally fixed?

The quota error is gone and everything appears to be back to normal.

Back to normal for us. All our failed jobs have passed.

Yes, back to normal also on my webapp

Yes!

Can someone tell me if they are able to obtain the likeCount of the
videos???


On Wed, Apr 12, 2017 at 5:06 PM, <buganizer-system@google.com> wrote:

+1 same problem.

It seems, there are videos now that don't disclose their view/like count, e.g. /watch?v=Bd14wulMCXI

I still see lots of videos missing a viewCount.

+ Still not fixed.

The "statistics" section is no longer missing, but it may not contain any data. That's because YouTube Red series don't disclose any information about views or ratings. So this is no longer an API bug, but a documentation problem.